Their current payroll provider is totally clueless about New York and doesn't know Astoria from Hicksville, or Poughkeepsie from Yonkers.They're frustrated working with a company that uses annoying robot-directed phone trees to answer the phone and the robots cannot recognize your New York accent. Forget about it!They realize they are personally liable for wage and hour violations and want some extra, local protection. They want to get correct answers quickly without wasting their precious time. They want help keeping up with the ever-changing New York employment laws without getting surprised and caught off guard.
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